As a customer service agent, your main job is to help customers by responding to their messages. You won’t be making phone calls In this position.
Here’s what you’ll be doing: You’ll get paid to answer incoming chat messages on a company’s website or social media. This means you’ll reply to buyer questions, share links to products, and offer discounts.
Qualifications:
- Ability to connect with customers and provide helpful solutions with empathy.
- Good listening, speaking, and writing skills.
- Basic computer skills and the ability to talk on the phone while using a computer.
- A preference for a flexible schedule.
- Being able to work well independently.
Responsibilities:
- Talk to customers about the company’s products and services.
- Reach out to potential customers.
- Meet sales targets on time.
- Handle customer questions and complaints.
- Schedule follow-up appointments to keep customers informed.
- Create sales materials to show to customers.
Details:
- Contract: No fixed term
- Rate: $35 per hour
- Requirements: You need a device like a phone, tablet, or laptop to access social media and chat functions. You should be able to work on your own, follow instructions, and have at least 5 hours available each week. Plus, you need a reliable internet connection.
- Weekly hours: 5 – 40 hours
- Location: You can work online from anywhere, but we prefer candidates in the United States.
Right now, there’s a big demand for Live Chat Assistants worldwide. If you’re ready to start, click the apply button below.